Glossary - ICT

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Bioinformatics specialist

Bioinformatics is a fast growing specialisation at the centre of world-leading scientific and medical research. It is the science of developing computer databases and algorithms for the purpose of speeding up and enhancing biological research, such as Genomics (the study of the human genome, and the chromosomes and genes it contains) and Proteomics (the large-scale study of proteins to aid the identification of potential new drugs for the treatment of disease).

Business and System Analysts (ICT)

ICT Business and Systems Analysts evaluate and develop technology systems to help businesses run at optimal standards. They should have strong technical abilities with familiarity in the latest technologies and excellent analytical abilities.
- A Business Analyst is someone who analyses an organisation or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology.
- Data Scientists generally analyse big data, or data depositories that are maintained throughout an organisation or website's existence, but are of virtually no use as far strategic or monetary benefit is concerned. Data scientists are equipped with statistical models and analyse past and current data from such data stores to derive recommendations and suggestions for optimal business decision making.
- A Systems Analyst is an IT professional who specialises in analysing, designing and implementing information systems. Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users, software vendors and programmers in order to achieve these outcomes. A systems analyst also uses analysis and design techniques to solve business problems using information technology.

Computer Network Professionals

Computer Network Professionals perform a variety of duties including researching and analysing network strategies and make well thought out recommendations upon their findings. They work with both computer hardware and software to give businesses optimum performance capabilities as well as provide user support and troubleshoot and diagnose issues within the network.

ICT Network Professionals develop, evaluate and maintain ICT network architecture, hardware and software, as well as optimising network performance and providing customer service support for users. They should have technical knowledge of ICT networks, programmes and equipment and strong analytical and troubleshooting skills.

Computer Scientist

A Computer Scientist studies the theory and methods of processing information in digital computers, the design of computer hardware and software, and the application of computer technology to to a wide range of industry sectors, professions and organisations. Computer science usually has a stronger mathematical foundation than a scientific one and on some occasions may not focus directly on computers and their systems. For example, in computer science, queueing theory is the study of queues as a technique for managing processes and objects in a computer.  

Database and Systems Administrators

This specialty refers to those people who are responsible for running and maintaining databases and systems that their organisations rely on to operate.
- Database administrators (DBAs) use specialised software to store and organise data. Their role may include capacity planning, installation, configuration, design of database, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.
- Systems Administrator or sysadmin, is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems; especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers he or she manages meet the needs of the users, without exceeding the budget. To meet these needs, a system administrator may acquire, install, or upgrade computer components and software; provide routine automation; maintain security policies; troubleshoot; train and/or supervise staff; or offer technical support for projects.

ICT Manager / Consultant

- As field of activity in management,  a Consultant (IT and ICT) focuses on advising organisations on how best to use information technology (IT) in achieving their business objectives. Also termed information technology consulting, IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory. In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems on behalf of their client organisations - a practice known as "outsourcing". They can work in both the public and private sector.

- Chief Information Officer (CIO) is an executive job title commonly given to the person at an enterprise in charge of information technology (IT) strategy and the computer systems required to support an enterprise's objectives and goals.
- Chief Technology Officer (CTO) is the individual within an organisation who oversees current technology and creates relevant policy. A CTO should have the business knowledge necessary to align technology-related decisions with the organisation's goals.
- Chief Security Officer (CSO) is the person responsible for the security of a company's communications and other business systems, especially those now exposed to intrusion from outsiders on the Internet. The CSO may also have a role, together with the CIO, in planning for and managing disaster recovery. The CSO is likely to be involved in both the business (including people) and technical aspects of security.

Multimedia Specialists and Web Developers

- Multimedia Specialists and Web Developers use a variety of software and techniques to create digital or visual graphic images for multimedia, and create and maintain web sites and applications. They should have strong technical abilities with software and scripting programs, creativity and be able to understand client and stakeholder objectives for projects.
- Game Designers, Programmers and Developers are an important part of a comprehensive team of designers and developers that coordinate the complex task of creating a new video game. Game designers have duties like designing characters, levels, puzzles, art and animation. They may also write code, using various computer programming languages. 

Researchers and Academics (ICT)

ICT researchers and academics can work in the private or public sectors to conduct research and development projects that help to translate technically feasible ideas into more developed and advanced innovations. Innovations could be applied across a range of areas including healthcare, transport, food production, environmental sustainability and construction techniques. Many ICT research projects are attempting to find discoveries and break-throughs to advance human knowledge and understanding through the use of technology. Similarly, ICT academics seek to educate students about their ICT specialty through teaching subjects at tertiary education institutions.

Sales and Marketing (ICT)

ICT Sales Professionals are responsible for managing the accounts of customers. These individuals work for companies that sell computer related goods including software, hardware and more. It is important for these individuals to have a strong working knowledge of the products that they sell in order to give their customer the most accurate information. This means that ICT sales professionals need to constantly learn about new products that are being released.

Security Specialists (ICT)

As the name suggests this specialty relates to the security of data and systems that are used by organisations. Many businesses and government agencies hold sensitive data and information that needs to be kept safe and secure so that the privacy of the owner is maintained. Secure databases help to ensure that the information is kept private and not stolen for personal gain, corporate espionage or other criminal intentions.

ICT Security Specialists develop and maintain the database management systems for organisations. Part of the job includes assessing the IT goals of a company and then figuring out how to meet those needs. They also implement policies to make sure that database systems are safe and secure. These professionals also deal with performance issues, and backing up vital systems.

Software and Application Developers

This area of ICT is all about creating and developing solutions to client problems or end user requirements through code.
- Software developers are the creative minds behind computer programs. Some develop the applications that allow people to do specific tasks on a computer or other device. Others develop the underlying systems that run the devices or control networks.

- Application Developers are the people who write computer programs to meet specific requirements. The term often implies involvement with, or responsibility for, requirements capture and testing.

Support and Test Engineers (ICT)

ICT Support and Test Engineers advance procedures and strategies to support, manage and test technical quality systems. They should have technical knowledge of computer, software and programmes and strong analytical and problem solving abilities.
- ICT Test Analysts offer support and testing to maintain and/or create functional systems based on technology. These highly trained individuals manage and resolve technical issues related to hardware, software, and programming.
- ICT systems test engineers develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure. They identify variations, risks and recommend corrective action plans for ICT issues associated with installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems.

Telecommunications Engineering Professionals

Telecommunications Specialists use problem solving skills to update, maintain, and correct problems with different communications devices and networks.

Trainers (ICT)

ICT Trainers evaluate and analyse information-based training needs within a business. These trainers develop and implement training programs and courses to educate employees with business and corporate infrastructures. 

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